🏪 What This Is
Claude for Small Business connects Claude directly into the tools you already use — QuickBooks, PayPal, HubSpot, Canva, Docusign, Google Workspace, and Microsoft 365. It runs inside Claude Cowork with 15 ready-to-run agentic workflows and 15 built-in skills.
This guide gives you copy-paste prompts for each major use case so you can get results immediately.
📊 The 5 Core Workflow Categories
| Category | What Claude Handles |
| 💰 Finance | Payroll planning, month-end close, cash flow, reconciliation |
| 📣 Marketing | Campaign strategy, content creation, Canva asset generation |
| 🤝 Sales | Lead triage, pipeline pulse, campaign attribution |
| ⚖️ Operations | Contract review, invoice chasing, margin analysis |
| 👥 HR & Customer | Onboarding, customer pulse, dispute handling |
💬 Copy-Paste Prompts by Use Case
💰 Finance — Payroll Planning
I need help planning payroll for this period. Here’s our current QuickBooks cash position: [PASTE BALANCE]. We have the following upcoming settlements from PayPal: [PASTE AMOUNTS + DATES]. Please:
1. Tell me if we have enough cash to cover payroll on [DATE]
2. Flag any gaps or timing issues
3. Draft a 30-day cash forecast
4. List any overdue payments I should chase first
📊 Finance — Month-End Close
Help me close this month’s books. I’ll paste in our QuickBooks transactions and PayPal settlement report. Please:
1. Reconcile and flag anything that doesn’t match
2. Write a plain-English summary of our P&L
3. Identify the top 3 expense categories driving cost this month
4. Draft a close packet summary I can forward to my accountant
[PASTE TRANSACTIONS / REPORT]
📅 Finance — Business Pulse Dashboard
Give me a business health snapshot for this week. Pull from what I share below and summarize:
- Cash position (from QuickBooks)
- Sales trend vs. last month
- Pipeline movement (from HubSpot)
- This week’s key commitments
- Any open invoices more than 14 days overdue
[PASTE DATA OR CONNECT INTEGRATIONS]
📣 Marketing — Run a Campaign
I want to run a promotional campaign. Here’s context:
- Business type: [YOUR BUSINESS TYPE]
- Current slow period: [MONTH/SEASON]
- Past campaign performance from HubSpot: [PASTE METRICS]
- Target audience: [DESCRIBE CUSTOMER]
Please:
1. Recommend a promo strategy for this slow period
2. Draft the campaign messaging (email subject, body, CTA)
3. Suggest 3 Canva asset formats I should create
4. Give me a send schedule
🤝 Sales — Lead Triage
Here are my current leads from HubSpot. Please score and triage them:
[PASTE LEAD LIST OR EXPORT]
For each lead, tell me:
1. How likely they are to convert based on their activity
2. What stage of the pipeline they should be in
3. Recommended next action (call, email, proposal, etc.)
4. Which 3 leads I should prioritize this week and why
⚖️ Operations — Invoice Chaser
Here are my outstanding invoices: [PASTE INVOICE LIST WITH AMOUNTS + DUE DATES]
Please:
1. Flag any overdue by more than 7 days
2. Draft a polite but firm follow-up email for each overdue invoice
3. Suggest which ones to escalate and how
4. Tell me the total cash I’m owed and the expected collection timeline
⚖️ Operations — Contract Review
Review this contract before I sign it. Focus on:
1. Any unusual or unfavorable terms
2. Automatic renewal clauses
3. Liability or indemnification language
4. Payment terms and late fee provisions
5. Exit or termination conditions
Flag anything I should negotiate or ask a lawyer about.
[PASTE CONTRACT TEXT]
📉 Finance — Margin Analyzer
Analyze my profit margins for this period. Here’s our revenue and cost data:
[PASTE DATA]
Please:
1. Calculate gross and net margin by product/service line
2. Identify which offerings are most and least profitable
3. Flag any costs that seem out of proportion
4. Recommend 2–3 specific actions to improve margins this quarter
🧹 Operations — Tax Season Prep
Help me prepare for tax season. I’ll share our QuickBooks data and expense records. Please:
1. Categorize and summarize all deductible expenses
2. Flag any transactions that need receipts or documentation
3. Identify any missed deduction categories I should explore with my accountant
4. Give me a checklist of what to gather before our accountant meeting
[PASTE DATA]
🔗 The Connected Tools — What Each One Does in Claude
| Tool | What Claude Can Do With It |
| 💳 QuickBooks | Payroll planning, month close, cash flow, reconciliation, tax prep |
| 💵 PayPal | Settlements, invoicing, dispute handling, refund tracking |
| 📧 HubSpot | Lead triage, campaign attribution, pipeline pulse, customer data |
| 🎨 Canva | Generate on-brand content assets, publish across channels, track performance |
| ✍️ Docusign | Send contracts for signature, track status, file executed copies |
| 📊 Google Workspace | Docs, Sheets, Gmail workflows, Drive file management |
| 💼 Microsoft 365 | Word, Excel, Outlook, Teams-based workflows |
🏦 Free Resources Anthropic Launched Alongside This
AI Fluency for Small Business — a free on-demand course with PayPal, taught by real small business owners. Available now at: anthropic.skilljar.com/ai-fluency-for-small-businesses
The Claude SMB Tour — free half-day live workshops in 10 cities. 100 seats per stop. Attendees get 1 month of Claude Max free. Cities include Chicago, Dallas, Salt Lake City, Baltimore, San Jose, Indianapolis, and more.
🛡️ Built-In Trust & Permissions
- You approve every action before anything sends, posts, or pays
- Employee permissions from QuickBooks and Drive carry over — Claude can’t see what they can’t see
- Anthropic does not train on your business data (Team and Enterprise plans)
👥 Who This Is For
| Role | Best Starting Point |
| Solo operator / freelancer | Invoice chaser + margin analyzer + contract reviewer |
| Retail / e-commerce owner | Campaign runner + PayPal settlements + inventory pulse |
| Service business (agency, consultant) | Lead triage + month-end close + contract sender |
| Restaurant / local business | Cash flow dashboard + payroll planner + campaign assets |
| Growth-stage SMB (5–50 employees) | Full stack: all 15 workflows across finance, ops, sales, marketing |